Privacy Policy
Last updated: 27 August 2026
Wickedly Natural Candles respects your privacy and is committed to protecting your personal information.
Information we collect
When you place an order, contact us or otherwise use this website, we may collect information such as your:
name
email address
telephone number
billing and delivery address
order and payment information
messages or enquiries you send to us
Payment details are processed securely by the payment provider used at checkout. Wickedly Natural Candles does not receive or store your full payment card details.
How we use your information
We use your personal information where necessary to:
process and fulfil your orders
arrange delivery or collection
respond to questions and enquiries
provide customer service
keep appropriate business, accounting and tax records
maintain and improve the website
send marketing emails only where you have chosen to receive them
We use personal information only where we have a lawful reason to do so, including fulfilling a contract with you, complying with legal obligations, pursuing legitimate business interests or where you have given consent.
Who we share information with
We only share personal information where necessary to operate the business. This may include:
Squarespace, which hosts and supports this website
payment providers used to process your order
delivery providers such as Royal Mail
professional advisers or authorities where required by law
We do not sell your personal information.
Cookies and website analytics
This website uses cookies and similar technologies. Some cookies are essential for the website and online shop to function.
Other cookies, including those used for analytics, are only used in accordance with the choices you make through our cookie banner.
You can change your cookie preferences at any time using the cookie preferences option available on the website.
How long we keep your information
We keep personal information only for as long as it is needed for the purpose for which it was collected, or for as long as required for legal, accounting and tax purposes.
Enquiries that do not result in an order will not be kept longer than reasonably necessary.
Marketing
We will only send marketing emails where you have chosen to receive them. You can unsubscribe at any time using the link in the email or by contacting us.
Your rights
Under UK data protection law, you may have the right to:
ask for a copy of the personal information we hold about you
ask us to correct inaccurate information
ask us to delete your information in certain circumstances
object to or restrict certain uses of your information
withdraw consent where we rely on consent
If you would like to exercise any of these rights, please contact Wickedly Natural Candles using the details on our Contact page.
Complaints
If you have concerns about how your personal information has been handled, please contact us first so that we can try to resolve the matter.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection.
Contact
For any privacy-related questions, please contact Wickedly Natural Candles through the Contact page on this website.
One small recommendation: I would title the page simply Privacy Policy, exactly as youPrivacy Policy
Last updated: 27 August 2026
Wickedly Natural Candles respects your privacy and is committed to protecting your personal information.
Information we collect
When you place an order, contact us or otherwise use this website, we may collect information such as your:
name
email address
telephone number
billing and delivery address
order and payment information
messages or enquiries you send to us
Payment details are processed securely by the payment provider used at checkout. Wickedly Natural Candles does not receive or store your full payment card details.
How we use your information
We use your personal information where necessary to:
process and fulfil your orders
arrange delivery or collection
respond to questions and enquiries
provide customer service
keep appropriate business, accounting and tax records
maintain and improve the website
send marketing emails only where you have chosen to receive them
We use personal information only where we have a lawful reason to do so, including fulfilling a contract with you, complying with legal obligations, pursuing legitimate business interests or where you have given consent.
Who we share information with
We only share personal information where necessary to operate the business. This may include:
Squarespace, which hosts and supports this website
payment providers used to process your order
delivery providers such as Royal Mail
professional advisers or authorities where required by law
We do not sell your personal information.
Cookies and website analytics
This website uses cookies and similar technologies. Some cookies are essential for the website and online shop to function.
Other cookies, including those used for analytics, are only used in accordance with the choices you make through our cookie banner.
You can change your cookie preferences at any time using the cookie preferences option available on the website.
How long we keep your information
We keep personal information only for as long as it is needed for the purpose for which it was collected, or for as long as required for legal, accounting and tax purposes.
Enquiries that do not result in an order will not be kept longer than reasonably necessary.
Marketing
We will only send marketing emails where you have chosen to receive them. You can unsubscribe at any time using the link in the email or by contacting us.
Your rights
Under UK data protection law, you may have the right to:
ask for a copy of the personal information we hold about you
ask us to correct inaccurate information
ask us to delete your information in certain circumstances
object to or restrict certain uses of your information
withdraw consent where we rely on consent
If you would like to exercise any of these rights, please contact Wickedly Natural Candles using the details on our Contact page.
Complaints
If you have concerns about how your personal information has been handled, please contact us first so that we can try to resolve the matter.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection.
Contact
For any privacy-related questions, please contact Wickedly Natural Candles through the Contact page on this website.